This Privacy Policy outlines how we collect, use, and protect your personal data when you use our website or purchase our products.
By using our website or placing an order, you agree to the terms outlined in this Privacy Policy.
- Personal Data We Collect
We collect personal data necessary to fulfill your order and provide services, including:
Name, address, phone number
Email address
Payment information (processed securely by third parties)
IP address and device information (via cookies)
We do not store credit card or bank account details. All payment processing is handled securely via Stripe or Maksekeskus AS, depending on the payment method chosen.
- Why We Collect Your Data
Your personal data is used to:
Process orders and deliver products
Send order confirmations and shipping updates
Respond to inquiries and customer support requests
Send marketing emails if you’ve opted in
- Sharing of Personal Data
We share your personal data only with:
Payment processors (Stripe and Maksekeskus AS)
Shipping partners for order delivery
Third-party tools (e.g., email service providers) for essential communication
All third-party services comply with applicable data protection regulations.
- Marketing & Communication
You may subscribe to our newsletter or promotional emails. You can unsubscribe at any time by:
Clicking “unsubscribe” in the email footer
Contacting us at customercare@mohlabcosm.ee
We do not send unsolicited promotional messages.
- Data Retention
We retain your data:
As long as necessary to fulfill your order and legal obligations (e.g., tax regulations)
For marketing purposes only if you have opted in
You can request the deletion of your data at any time by contacting us at customercare@mohlabcosm.ee
- Cookies
We use cookies to enhance your browsing experience and improve our website. By using our site, you agree to the use of cookies. You can modify your browser settings to block cookies if you prefer.
- Your Rights
You have the right to:
Request access to your personal data
Correct, update, or delete your data
Object to processing or withdraw consent
To exercise your rights, please contact us at customercare@mohlabcosm.ee
- Contact Information
If you have questions or concerns about your personal data or this policy, contact us at:
Mohlab OÜ
Email: customercare@mohlabcosm.ee